Upon successful completion of this course, students will be able to:

Investigate tools, issues, and skills that form the basis of best practices for IT technical professionals.
Install, configure, optimize, and upgrade personal computer components.
Maintain and troubleshoot personal computer components.
Install and troubleshoot laptops and portable devices.
Install, manage, and optimize operating systems.
Maintain and troubleshoot operating systems.
Install, maintain, and troubleshoot printers and scanners.
Identify the names, purposes, and characteristics of basic network Protocols and terminologies.
Install and manage network components.
Maintain and troubleshoot computer security.